The Performance Metrics panel displays key scheduling and resource metrics for the selected T-Week. Select the Metrics button to show or hide the metrics panel.
| Metric | Formula | Significance |
| Gross Available Hrs (Gross Available Man Hours (GAMH)) | # Personnel × 40 (or set by shift patterns) | The max hours available for the crew. |
| Borrowed Hrs (BH) | Number of scheduled hours borrowed from another crew. Automatically tracked and added to GAMH for the borrowing crew and subtracted from GAMH for the lending crew. | |
| Lent Hrs (LH) | Number of scheduled hours lent to another crew. Automatically tracked and subtracted from GAMH for the lending crew and added to GAMH for the borrowing crew. | |
| Total Unavailable Hrs (UH) | Planned Unavailable Hours + Indirect Maintenance (IM) Scheduled Hours | How much time is taken away from maintenance work. |
| Net Available Hrs/ Net Available Man Hours (NAMH) | Gross available man hours + borrow hours – unavailable hours – lent hours | How much time is left for the organization to perform maintenance. |
| % Scheduled | (Total Scheduled Hours – Indirect Maintenance (IM) Scheduled Hours )/ NAMH | Percent of scheduled NAMH |
| Sponsored WOs (Work Orders) | Total number of sponsored work orders. | |
| Emergency WOs (Work Orders) | Total number of emergency work orders. | |
| Sponsored Hrs | Total actual hours worked on sponsored work orders. | |
| Emergency Hrs | Total actual hours worked on emergency work orders. | |
| PM (Preventative Maintenance) Compliance | # Completed (PROG C or OS) PM WOs / # Scheduled PM WOs | How many preventative maintenance work orders were completed (PROG C or On Schedule) versus scheduled. |
| Resource Utilization | Total Actual Hours (Planned + Emergent – IM WOs) / (GAMH + Unplanned Overtime + BH – LH) | Percent of time spent on maintenance work. |
| Net Hrs Accounted | Total Actual Hours (Planned + Emergent + IM Metric Group + Planned & Unplanned Unavailable) / (GAMH + Unplanned Overtime Hours + BH – LH) | Percent actual hours vs NAMH. |
| Emergent Hrs | Total Actual Hours on Emergent WOs / Total Actual Hours | Percent actual hours spent on emergent or break-in work. |
| Actual Unplanned Hrs | Total Actual Hours for Emergent Work + Unplanned Unavailable Hours | Actual hours charged to unplanned work and unavailable time. |
| Backlog Hrs | Total estimated hours for all open work orders. | |
| # of Backlog WO’s | Count of all open work orders. | |
| Backlog Weeks | Backlog hours/ GAMH | How many weeks of work are in the backlog. |
| CM (Corrective Maintenance) Hrs | Total Actual Hours CM / (Total Actual Hours – Total Actual Hours IM) | Percent of actual time spent on Corrective Maintenance activities. |
| PM (Preventative Maintenance) Hrs | Total Actual Hours PM / (Total Actual Hrs – Total Actual Hours IM) | Percent of actual time spent on Preventative Maintenance activities. |
| CD (Condition Driven) Hrs | Total Actual Hours CD / (Total Actual Hours – Total Actual Hours IM) | Percent of actual time spent on Condition Driven activities. |
| IM (Indirect Maintenance) Actual Hrs | Total Actual Hours IM / Total Actual Hours | Percent of actual hours not doing maintenance. |
| IM Sch (Indirect Maintenance Scheduled) Hrs | (Total IM Sched Hours + Total Planned Unavailable Hours) / (GAMH + BH – LH) | Percent of total hours scheduled for Indirect Maintenance activities. |
| WO Completed w/o Hrs (Work Orders completed without hours) | How many jobs were completed without actual hours. | |
| Sch Compliance WO# (Schedule compliance work order number) | Work Orders Completed / Work Orders Scheduled | Percent of completed jobs vs scheduled jobs. |
| Sch Compliance Hrs | Completed Actual Hours / Scheduled Hours | Percent of completed actual hours vs scheduled hours. |
| Sch Effectiveness | 1 – [Absolute value of (Scheduled – Actual Hours) / Scheduled Hours] for Completed = Prog = ‘C’ or ‘OS’, Excludes IM Metrics Groups | Percent how well we estimated scheduled hours to complete a job. |
| Planning Effectiveness | 1 – [Absolute value of (Planned Weekly (PW) Hrs – Actual Hours) / PW Hours] for Completed = Prog = ‘C’ or ‘OS’, Excludes IM Metrics Groups | Percent how well we estimated Planned Weekly hours to complete a job. |
| Planned Unavailable Hrs | Total planned unavailable hours. | |
| Unplanned Unavailable Hrs | Total unplanned unavailable hours. |